Help centre
Currency
-
Can I use the book value for tax purposes? See how to access your tax information with a T5008 statement and other tax documents. -
How do I calculate my net family income if I contribute to the RESP of a child that I am not the parent of? Calculate the net family income for non-parent RESP contributor. Visit National Bank's RESP page for details. -
How do you calculate the minimum and maximum amount to withdraw from a RRIF or LIF? -
I made a mistake in my book value form. Can I correct it? To correct a book value form mistake, complete, sign, and return the Adjustment of Book Value form by mail or email. -
What are the maximum annual withdrawal amounts from an RSP or LIF? See how to calculate your RRIF/LIF withdrawal amounts and where to find them. Visit our website for more details. -
What book value should I indicate if different prices have been paid for the same security? -
What does the message "We do not accept 'market' orders on the Pink Sheet" mean? Discover the difference between Pink Sheet and traditional stock markets and learn how to place transactions. -
What is a Tax-Free Savings Account (TFSA) and how does it work? Learn about Tax-Free Savings Accounts (TFSA) and how to grow your savings tax-free. Visit our dedicated page for more information. -
What is the maximum amount that can be contributed to a TFSA this year? Discover the maximum TFSA contribution amount for this year on our National Bank TFSA page. Check your contribution rights with the CRA. -
What is the RESP grant payment date? Discover the RESP grant payment date and eligibility criteria. Visit our page for more details. -
What is the RESP grant payment date? Discover the RESP grant payment date and eligibility criteria. Visit our page for more details. -
When do I transfer my RRSP to a RRIF? Convert your RRSP to RRIF by December 31st of the year you turn 71. Learn more on our National Bank website. -
When is proof required in order to change the book value of a security? Learn more about the requirements to change the security value for registered and non-registered accounts. -
Where can I find the RRIF or LIF annual minimum and maximum withdrawal amounts? Learn how to calculate your RRIF/LIF withdrawal amounts and where to find them. Visit our website for more details.
Learn how to use our platform
Our tutorials offer in-depth information to help you navigate and trade using our online brokerage platform.
Our virtual assistant is here to help
Chat with our virtual assistant 24/7 for answers to your questions.